Terms and Conditions

Last updated: June 15, 2016

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the https://www.onlinevitals.com website (the "Service") operated by EFILING LLC ("us", "we", or "our").

Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including (but not limited to) your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

It is your responsibility to represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The Service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide your information to these third parties, an action which is subject to our Privacy Policy.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of EFILING LLC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of EFILING LLC.

Processing Time

EFILING LLC is an independent service provider assisting customers in preparing their Birth Certificate application. EFILING LLC is not related to any Government agency and is not responsible or liable for the time it takes for the United States Health Department to issue the customer a Birth Certificate. EFILING LLC guarantees the delivery of our application preparation materials within the time indicated within the description of services. Once the final application is sent from the customer to a state office, the delivery of the customer’s birth certificate will vary, as each state office has a different processing time.

For more information, please refer to our “State fees & processing time” page to estimate your application delivery time. Some state offices offer a “RUSH” order service with an additional fee. If this option is available in your state, you can select it on the “Select Services” page. In order to secure and speed up the final birth certificate delivery from the Health Department, some states allow customers to include a Fedex Overnight return envelope in their application packet. The Fedex Overnight return envelope can be purchased on our website.

Refund Policy

EFILING LLC uses the information Customers provide on its website to pre-fill the application documents. EFILING LLC is not responsible for any mistakes made by the Customer which may result in failure to receive a birth certificate. No refund will be issued should the above mentioned circumstance occur.

Because customer satisfaction is our priority, we do guarantee to offer a refund under the following circumstances:

Notarization Process

Certain states require a notarized sword letter to verify a customer’s identity. If you were born in one of the states which carry this requirement, an additional document with notarization instruction will be provided.

The customer is responsible for the notarization of the sword letter in order to get the application approved by their state. The post-purchase discovery that your state requires notarization does not provide reasonable grounds for a refund.

Links To Other Web Sites

Our Service may contain links to third party web sites or services that are not owned or controlled by EFILING LLC.

EFILING LLC has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that EFILING LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.


You agree to defend, indemnify and hold harmless EFILING LLC and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, or b) a breach of these Terms.

Limitation Of Liability

In no event shall EFILING LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including (but not limited to) loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to, use of, or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed its essential purpose.


Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including (but not limited to) implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

EFILING LLC its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted or be available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.


Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of Wyoming, United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

500 Westover Dr #10049
Sanford, NC 27330
(800) 205-1607

Our business hours are Monday-Friday, 10am - 4pm, EST

If you have any questions about these Terms, please use our Contact Page: Contact Us.